Tailor-made trips reviews

Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

Total reviews: 404

Satisfaction: 4.89

Martha, US


“They were able to provide exactly what we were interested in experiencing in types of activities and places. They customized our activities and all the guides were fun, informative and organized which left us free to just enjoy. Communication was excellent throughout”

Walter, Australia


“Thank you for using Travelio in Tokyo to plan and organise our trip to Japan. We were extremely impressed with their professionalism and the detail they provided us to make our trip flawless and uncomplicated. They stayed connected with us throughout our trip via WhatsApp and met us In Shinjuku station when we had a short changeover between trains so that we would not miss the connection. They greeted us on our arrival and farewelled us on our departure. I thoroughly commend especially Yasuko and Toshi for their excellent service. We also felt that the cost of the trip was very reasonable and the quality of accommodation exceptional. Thank you for referring us to them.”

Carmen, US


“It has been a week since we returned from our trip to Montenegro and Croatia. I have been slow in writing to you as I am still trying to recover and process all that we did. In a word, it was FABULOUS. Thank you, Zorica and the Rough Guides team for helping us plan our itinerary. Montenegro is indeed a beautiful and diverse country and I can see why it is now appearing on so many travelers' radar. Our group of four had never used an agency in any of our previous trips and were uncertain what to expect. We knew we needed and wanted a car and driver but didn't realize how much more we were getting. The more, of course, turned out to be MARKO!!!! We all absolutely loved him. He made the trip and enriched it so much. It would not have been the same without him. He was professional, knowledgeable about all things Montenegrin, attentive to details, perceptive of our needs and wants, patient with and understanding of our desire to make our own decisions and direct the itinerary. "You are the boss," was one of his oft used quotes. However, he freely and humbly gave his input from experience and we grew to appreciate and respect his advice. We were blown away, not only by his knowledge and recall of Montenegrin history, but also his command of the English language. He didn't miss an innuendo and conversed with us as if it was his native tongue. He had a wonderful sense of humor and such an easy way about him that endeared him to all of us. He was always punctual and kept the van clean and comfortable. He was an excellent driver and we felt safe as he navigated the many high and curvy roads we traversed. He made the trip carefree for us so we could concentrate on enjoying the scenery and activities. I could go on and on. I have no negative comments nor suggestions for improvement. As I said, we have never used an agency like this before. We might try it again but Marko set the bar so high, I am not sure anyone else could meet our expectations. We are lucky and grateful that he was assigned to our trip.”

Jeanine, US


“Our trip to South Africa and Victoria Falls, booked through Rough Guides and their SA based agent Zorica of Shadows of Africa, was absolutely perfect. I was hesitant to use a booking service because I have traveled around the world, always booking my own stays and excursions and such, but was intimidated by trying to do that for Africa. I would recommend this service to anyone, the hotels and game lodges were fabulous and a great value, tours and excursions were delightful and pickups were always on time. Transfers to and from airports really erased any anxiety for me. We saw so much wildlife, beautiful scenery, learned a lot from our drivers and guides, and I just cannot emphasize enough how amazing the trip was. Thanks, Zorica and Rough Guides, you gave us the trip of a lifetime.”

Peter Campbell


“Great Service. From the planning stage to the execution everything worked well. The planning stage is what I think is most important and with the help our Rough Guides expert (Sunny) we worked through 3 different itinerary's before settling on the final one. Our Vietnam experience was terrific thanks to our wonderful guides. Everything was as planned and easily adjusted when needed. I would highly recommend using Rough Guides.”

Patricia, US


“Our trip was absolutely perfect. Our Agent planned everything out for us. All our rides were on time and safe. All of our tours were as described and most had knowledgeable and friendly guides. Our accommodations were wonderful and the food and drink good. It was very easy to contact our agent if we had any questions and she answered them all thoroughly. Thanks Zorica”

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